Inspire!: Why Customers Come Back By Jim Champy
Publisher: FT Press 2009 | 192 Pages | ISBN: 0131361880 | File type: PDF | 2.54 mb
"With Jim Champy's well-proven gift for keen management analysis, today's essential notions of business transparency, channel and customer alignment, and enduring cultural values become palpable, memorable, andmost importantusable." Alan Spoon, Managing General Partner, Polaris Venture Partners
"If you love the game of business, you'd be hard pressed to find a book with more 'good moves' per page than INSPIRE!" Paal Gisholt, President and CEO, SmartPak
"Full of insightful ideas, this book is for those who like winning, who embrace innovation and who wish to transform how they lead. It is not for the defenders of the status quo." Michael Dowling, President and CEO, North Shore-Long Island Jewish Health System
"INSPIRE! provides 'food for thought' and insightful guidance for all companies. This is particularly important in today's economy where even established companies are looking for ways to maintain the growth they have enjoyed in better times. Chiquita White, Section Head, Product Development, Procter Gamble Make Your Customers Stick Like Glue! 8 Powerful Ways to Inspire Today's Tough Customers to Stick in Tough Times Jim Champy revolutionized business with Reengineering the Corporation.

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