Practical Zendesk Administration (2nd edition)



2014 | ISBN: 1491900695 | 196 pages | PDF, EPUB, MOBI | 35 MB

Implementing the Zendesk customer service software as part of your company s operations can be time-consuming, but with the best practices and advice in this hands-on guide, you can shorten the procedure considerably.

You ll learn the purpose, benefits, and pitfalls of each Zendesk feature, with examples of how to configure it to match your companys needs and processes.

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