The Fine Art of the Big Talk



Hyperion 2008 | ISBN:1401302343 | 256 pages | PDF | 1.1 Mb

We all know what it's like to put off an important conversation at work--whether asking for a raise or promotion, or telling an employee that there's a problem with his or her performance. Now Debra Fine, conversation and communication guru, shows us how to come out on top of those dreaded office chats--and how to achieve what we want in each situation.

Debra includes specific advice on exactly what to say, when to say it, and what body language to use to achieve the desired results. Learn how to:
Become skilled at the art of quiet negotiation
Determine your "sales" message
Keep meetings on track and stick to an agenda
Analyze what your body language conveys (often it's not what you think!)
Overcome public-speaking fears
Offer feedback to employees and bosses alike in a constructive, productive way
Reduce conflict in the office and with customers and clients
Fire someone or deny someone an expected promotion
Inform that longtime supplier that his products haven't met with quality standards lately, and tell that major customer that her shipment is going to be late
Master e-mail and voice messaging etiquette, and make a positive impression every time . . . and much more.


The Fine Art of The Big Talk is the perfect book for CEOs, managers, and principals, as well as staff and administration, who want to gain techniques that result in improved work environments, increased revenues, and positive interactions in the workplace.

Download:

http://depositfiles.com/files/4231218

or

http://w16.easy-share.com/1699908493.html

[Fast Download] The Fine Art of the Big Talk


Related eBooks:
Chaos: Making a New Science
Plasmas and Energetic Processes in the Geomagnetosphere, Volume I
Plasmas and Energetic Processes in the Geomagnetosphere, Volume II
Schaum's Outline of College Physics, Twelfth Edition
An Account of Thermodynamic Entropy
Quantum Confinement : Effects, Observations and Insights
See Leang Chin, Pierre Agostini, Gaetano Ferrante, "Progress in Ultrafast Intense Laser Science II"
Kolmogorov spectra of turbulence 1. Wave turbulence
Gaskinetic Theory
Statics and Influence Functions - from a Modern Perspective
Stochastic Ferromagnetism
Frontiers of Physics: 1900-1911: Selected Essays
Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.