The Southwest Airlines Way

The Southwest Airlines Way : Using the Power of Relationships to Achieve High Performance

2002 | 320 Pages | ISBN: 0071396837 | PDF | 2 MB

Management lessons from the world's most profitable airline "If you want to understand how one organization can change the competitive rules of the game for an entire industry, read this book."--James L. Heskett, Baker Foundation Professor, Harvard Business School and Coauthor of The Value-Profit Chain Fortune magazine calls Southwest Airlines "the most successful airline in history." With a market value greater than the rest of the U.S. airline industry combined, Southwest Airlines is an amazing company with amazing management practices. Drawing on extensive research and interviews with frontline Southwest employees, managers, and senior executives--The Southwest Airlines Way explains how Southwest's relationship-based performance principles can be adopted by managers in any industry, with dramatic results. Full of frontline tales of Southwest's innovative management style, this compelling book explains how Southwest's relentless focus on high-performance relationships and its people-management practices have been the key to its unparalleled success in the airline industry. It reveals how any organization willing to invest the time and effort can learn from Southwest's management style by creating shared goals, shared knowledge, and mutual respect among management, employees, and suppliers. This is the secret of how Southwest consistently outperforms its competitors in the high-pressure, timesensitive airline industry.

Download:

http://longfiles.com/s7wgbxxs2fbe/The_Southwest_Airlines_Way_Using_the_Power_of_Relationships_to_Achieve_High_Performance.pdf.html

[Fast Download] The Southwest Airlines Way


Related eBooks:
The Startup Checklist
The Lean Startup
Persuading Aristotle
Economics and the Public Welfare
Transcending Cultural Frontiers
Corporate and Investment Banking
Accounting All-in-One For Dummies, 2nd Edition
Solar Energy, Mini-Grids and Sustainable Electricity Access : Practical Experiences, Lessons and Sol
Careers in Advertising & Public Relations: The WetFeet Insider Guide (2005 Editi
The Politics of Breastfeeding: When Breasts are Bad for Business
Facilitating Sustainable Innovation Through Collaboration
he ManuFuture Road: Towards Competitive and Sustainable High-Adding-Value Manufacturing
Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.